Question 1

How long does installation take?

Accepted Answer

Most residential ducted systems are installed in 1–2 days depending on the size of your home and complexity of the ductwork.

Question 2

Will you need to access my roof space?

Accepted Answer

Yes, ducted systems use your roof cavity for the indoor unit and ductwork. We inspect accessibility during the assessment.

Question 3

What size system do I need?

Accepted Answer

System sizing depends on your home's floor area, insulation, window orientation, and ceiling height. We calculate this during the in-home assessment.

Question 4

What is nanoe™ X?

Accepted Answer

nanoe™ X is Panasonic's air purification technology. It generates nano-sized particles that inhibit bacteria, viruses, allergens, mould, and odours in circulated air.

Question 5

Do you offer finance?

Accepted Answer

Yes, we offer flexible payment options. Ask us during your consultation for current finance plans.

Question 6

What does 'fixed price' mean?

Accepted Answer

The price we quote is the price you pay. If installation costs more than expected, that's our responsibility, not yours.